FAQs

Last updated: Feb 23, 2018

General

What is Zube?

Zube is a task collaboration tool for teams. Zube is for all types of teams, but if you're a product development team, be sure to check out Zube's outstanding integration with GitHub.

How much does Zube cost?

Zube is free for teams of four or fewer. Zube is $10 per user per month for teams of five or more.

How does the free trial period work?

Zube's free trial period begins when your organization is first created on Zube. The free trial lasts 30 days and will be automatically converted into a free plan if you qualify. During the free trial, you have access to all of Zube's features for an unlimited number of users. After your free trial has expired, you will receive a request for your billing information to continue using Zube. Please contact us if you need to extend your free trial due to special circumstances.

Who counts as a billable Zube user?

Only unique project members count as billable users on Zube. You will not be charged for collaborators on GitHub who have not signed up for Zube or anyone who has not joined at least one of your Organization's projects on Zube.

Features

Can I link multiple repositories to my Zube Project?

Yes! When you first create a Project, you can select one or more repositories as sources from the same GitHub organization. To add a new source to an existing Project, navigate to the project settings, click the Sources tab, and choose your repository.

Can I have multiple kanban boards for the same Project (repository)?

Yes! Projects can contain multiple Workspaces. Workspaces have their own dedicated kanban board, sprint board, sprints and burndown charts. Each Workspace will have access to all of the source repositories that have been added to the Project.

Can I have people who are not on GitHub join my Project?

Yes! Zube allows anyone with a Google account to work side-by-side with the development team. If you are an Organization Admin you can add existing Zube users to your Organization on the Organization Settings page using the search field under the section entitled "Find Team Members to Add". You can also invite people to join your Organization under the section entitled "Invite Team Members". In either case, once your team members have been added to your organization, you'll be able to add them to any of your organization's projects via the Project Settings page.

Does Zube integrate with Slack?

Yes! Zube's Slack channel integrations allow you to connect your Zube Projects and Workspaces to Slack channels so your team can stay in the loop on important changes in real time. You can learn more about our Slack integration in our Slack Integration Guide.

Does Zube support epics?

Yes! Zube epics automatically track the progress on their attached cards so you always have up to date information on how your epic is progressing.

Can I use point estimations on Zube?

Yes! Point estimations are turned on by default for every workspace. You can turn point estimations off on the workspace settings page.

Can I create cards that do not sync with GitHub on Zube?

Yes! You can create cards that exist on Zube but are not backed by a GitHub issue. You can also convert local Zube cards to GitHub Issue linked cards at any time.

Support

What's the difference between a Sprint and a Milestone?

Sprints let you timebox what work you'd like to get done. You typically begin a sprint by setting the sprint duration (1, 2 and 4 weeks are common) and filling the sprint backlog with the work your team intends to accomplish in that time frame. As the sprint progresses, your team will pick off items in the sprint backlog to work on with the goal of having all work completed by the end of the sprint. In Zube, creating a sprint lets you use the Sprint Board and Burndown charts to track your work. Working in sprints lets you get the most out of Zube.

Milestones generally encompass a larger objective, such as hitting a major goal on your roadmap. While it may be important that cards on a milestone are prioritized, which cards are supposed to be completed this week is outside the scope of a milestone. In Zube, a milestone is similar to a label that denotes that the cards is part of a larger objective.

How do I customize my columns?

You can customize your columns from the Workspace Settings page. You can add columns, remove columns, and change the ordering of the columns. You can also change the column names, whether they have the state 'Open' or 'Closed', what the status of the column's cards is and which columns serve as the default columns for newly added cards, closed cards and the sprint backlog.

How do I add team members to my projects?

Navigate to the Project Settings view and click on the "Members" tab. The members view will list out the project admins as well as the current project members. At the bottom is a list of teammates who are a part of your organization, but not on your project. Click "add to project" to add anyone in your organization to the project.

If you'd like to add someone to your project who is not currently in your Zube organization, you will need to invite them to join. Navigate to the organization settings page where you can search for team members already using Zube or send email invites to your teammates not using Zube yet.

How do I allow my team members without GitHub write access to interact with Zube Cards?

If your team has members who do not have GitHub write access to your Project's source repositories, you can install the Zubebot GitHub Integration to allow them to fully interact with GitHub backed Cards. To install the Zubebot, navigate to the Organization Settings page on Zube and click on the 'Integrations' tab. Click the 'Install Zubebot' button and follow the GitHub authorization flow to install the Zubebot integration on your organization repositories. Once you've finished the installation process, navigate back to Zube, sit back and enjoy seamless communication across your entire team!

Note: You must be an owner of the GitHub organization to install the Zubebot.

How can I get in touch with more questions, comments or feedback?

We are here to help! You can reach us by email at team@zube.io or join us in our Slack channel - http://slack.zube.io/. We are also on Twitter - @zubeio.

Have more questions? Need help setting up your workflow? Get in touch!

team@zube.io Zube on Slack